Many vendors compete on price. Mature partners compete on stability.
How mature partners think
- Predictability over novelty
- Risk reduction: backups for staff, supply, equipment
- Reporting discipline
- Continuous improvement
- Documentation that stands up during audits
What this means for admins
- Fewer emergencies - Faster issue closure - Stronger stakeholder confidence
When your cafeteria partner thinks like a custodian, your cafeteria becomes a dependable asset.