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Coffee & Beverage Counters2 min read

Peak-Hour Coffee Queue Management Strategies

Queues form when systems aren't designed for peaks. Reduce complexity, redesign flow.

In offices, coffee demand spikes are predictable. Yet most counters are designed for average flow.

Peak times to plan around

- Morning start: **9:30–10:30 AM** - Post-lunch: **2:30–3:30 PM**

Practical queue-reduction strategies

  • Split lines: hot beverages vs cold/refreshers
  • Pre-batch top sellers in safe holding windows
  • Temporarily reduce options during rush
  • Add a floater for refills and cleanup
  • Redesign counter layout for one-direction movement

Great counters don't feel rushed. They feel engineered.

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