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Coffee & Beverage Counters2 min read

Best Practices for Running a Zero-Complaint Coffee & Tea Counter

Coffee counters fail not because of beans or machines—but because of missing SOPs, peak planning, and consistency controls.

In corporate offices, the coffee and tea counter is the most visible micro-service—and often the fastest route to daily complaints.

What a zero-complaint counter looks like

  • Peak-hour planning for 9:30–10:30 AM and 2:30–3:30 PM
  • A tight menu with consistent taste (not endless customisation)
  • Pre-measured ratios so today tastes like yesterday
  • Hourly cleaning + refill cycles logged on a checklist
  • Peak staffing with a floating backup during rush

RoyceFoods builds coffee counters like a mini-operations desk: defined capacity, queue design, taste calibration, and backup manpower planning.

When the coffee counter runs quietly, the office runs confidently.

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